ac366 Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the ac366 platform ("Platform" or "Site"). When you create an account at ac366 or use the site, you are considered to have fully agreed to these Terms. If you disagree with any part of the Terms, please refrain from using this platform.

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The following terms used in these Terms and Conditions have the meanings set out below:

• "ac366" or "Platform" — refers to the ac366 online betting and gaming service, its website, mobile version, and all associated services.
• "User" or "Player" — any person who uses the services through a registered account at ac366.
• "Account" — the single personal account registered in each player's name.
• "Bonus" — any reward, free spin, or financial benefit offered by ac366.
• "Bet" — any wager placed on a game or sporting event.
• "Wallet" — the financial balance held in a player's account.

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The following conditions must be met to open an account at ac366:

• Each person may open only one account. Creating multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.
• All information provided at the time of account registration must be truthful, accurate, and complete.
• Keeping your account login details confidential is solely your responsibility. ac366 accepts no liability if you share your details with a third party.
• No account may be transferred or sold to another person.
• ac366 may request the necessary documents for identity verification at any time.

If you notice any suspicious activity related to your account security, contact us immediately at [email protected].

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ac366 takes a firm stand against underage gambling. Every player must declare at the time of registration that they are 21 or older. ac366 may verify age at any time by requesting an official ID document (National ID card, passport, or driving licence).

If the verification process reveals that a user is under 21, that account will be closed immediately and any funds or bonuses deposited into that account may be forfeited.

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4.1 Deposits

• Payment methods accepted at ac366: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• The minimum deposit amount is ৳200 (per method).
• All deposits are processed in Bangladeshi Taka (BDT).
• If a transaction fails during a deposit, please contact the relevant payment provider.

4.2 Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 10–45 minutes.
• Your account must be verified before you can submit a withdrawal request.
• It is recommended that your deposit method and withdrawal method be the same.
• In cases of suspicious activity, ac366 may hold the withdrawal process and request additional verification.

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ac366 regularly provides various bonuses and promotional offers. Please read the conditions in this section carefully before accepting any offer.

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000.
• For example: deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
• For example: deposit ৳18,000 or more and receive the maximum bonus of ৳8,000, giving a total balance of ৳26,000.

5.2 Wagering Requirements

Before withdrawing bonus funds, wagering requirements must be met. Wagering is calculated on the bonus amount only (not on the deposit plus bonus).

• Wagering multiplier: 20x.
• Example: ৳1,000 bonus × 20 = ৳20,000 in bets must be placed before the bonus can be withdrawn.
• Before wagering requirements are met, only the original deposited funds are eligible for withdrawal.

5.3 General Bonus Rules

• A bonus may only be claimed once. Multiple members of the same household cannot claim the same bonus from the same device or IP address.
• Bonuses are valid only within the time period stated in the relevant offer.
• ac366 reserves the right to modify or cancel any bonus offer.
• In cases of bonus abuse, ac366 reserves the right to forfeit the bonus and close the account.

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ac366 is committed to ensuring a fair and transparent gaming environment. The following rules apply to all users:

• Every bet must be placed through a registered account.
• ac366 may void any results or bonuses that arise from technical errors or server issues.
• Using software, bots, or automated methods to influence the outcome of any game is strictly prohibited.
• Coordinating bets with other players ("collusion") is prohibited and may result in account closure.
• ac366 reserves the right to investigate any suspicious bet or activity and take appropriate action.

For sports betting, markets and odds are subject to change. Bets already placed are generally settled at the registered odds, but if an event is cancelled or suspended, settlement will follow the applicable rules.

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ac366 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Providing false or incomplete information.
• Operating multiple accounts or using another person's account.
• Bonus abuse or participation in fraudulent activity.
• Attempting to exploit technical vulnerabilities to generate impossible outcomes.
• Evidence of money laundering or suspicious financial activity.

A player may also request account closure at any time. In this case, any legitimate funds in the wallet (excluding active bonuses) are eligible for return.

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ac366 will not be held liable for:

• Losses caused by technical outages, internet connectivity issues, or failures of third-party services.
• Unauthorised access to an account resulting from the user's negligent or intentional disclosure of their details.
• Service disruptions due to unforeseen events or force majeure circumstances.
• Financial losses resulting from a player's gambling decisions.

In any circumstance, ac366's maximum liability is limited to the total amount deposited into that player's account.

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ac366 is committed to protecting users' personal data. Our site uses SSL encryption technology to keep your information and transactions secure.

• Your personal data will be used solely for operating the service and meeting legal obligations.
• Data will only be shared with third parties where legally required.
• For full details on how your data is stored, used, and deleted, please see our Privacy Policy.

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ac366 believes that gambling should be an entertainment activity, not a solution to financial problems. We place the highest importance on the wellbeing and mental health of our players.

• Players can set deposit limits on their own account.
• A voluntary temporary or permanent break (Self-Exclusion) option is available.
• If you feel you may have a gambling problem, please seek help and contact our support team.

For more information on responsible gaming, visit our Responsible Gaming page.

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ac366 reserves the right to amend, add to, or remove any part of these Terms at any time. For significant changes, a notification may be sent to your registered email. Continuing to use the platform after changes are published will be considered acceptance of the new Terms.

We therefore recommend visiting this page regularly. The latest version of the Terms will always be published here.

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If you have any questions about these Terms or need assistance, ac366's customer support team is available 24/7 to help you.

• Live Chat: Contact us directly via live chat from any page on the site.
• Email: [email protected] — support is available in both Bengali and English.

You can also find answers to common questions on our FAQ page.